Privacy Policy
At Cruise Infinity, we value your privacy and are fully committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when interacting with our cruise booking services.
Information We Collect
When you engage with our services, whether booking a cruise or making an inquiry, we may gather the following information:
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Personal Information: This includes your name, email address, phone number, date of birth, and payment information (e.g., credit/debit card details), necessary for processing your bookings.
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Travel Details: We collect details such as your preferred destinations, travel dates, and any special requests to offer personalized cruise options and itineraries.
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Technical Data: Information such as your IP address, browser type, and website usage patterns (via cookies) to help enhance your user experience on our website.
How We Use Your Information
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Booking & Reservations: To facilitate your cruise bookings, including sending confirmations, itineraries, and updates.
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Customer Support: To address inquiries, manage complaints, and assist with any special requests or modifications to your booking.
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Marketing Communications: With your consent, we may send promotional offers and updates related to our services.
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Website Improvement: To enhance the user interface and optimize our website's performance.
Information Exchange
We never disclose any of your confidential data to unauthorized entities. We share it with:
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Cruise Operators: To ensure proper booking and travel arrangements.
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Payment Processors: To securely process your payments for bookings.
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Legal Compliance: If required, we may disclose your information to meet legal obligations or protect the rights and safety of our company and its users.
Data Security
We use appropriate security measures to protect your data from unauthorized access, disclosure, or misuse. While we strive to maintain the highest security standards, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to view, update, or request the removal of your personal information at any time. To exercise these rights, or for any inquiries regarding our Privacy Policy, Please allow yourself to reach us at contact@cruiseinfinity.com for more details.